Get help
Help with a shutoff notice or utility bill in Dover, Delaware
If you have a shutoff notice, call Catholic Charities in Kent County at 302-674-1782. It takes applications for emergency energy aid.
Call 302-674-1782The City of Dover Customer Service number is for City of Dover utility customers. If another company sends your bill, check your bill for who to call.
We checked each number on the organization's own website on November 1, 2026. Numbers and hours change, and AskDover is not part of any of these organizations.
Who to call
A shutoff notice
Takes applications for emergency energy aid if you have a shutoff notice.
Catholic Charities, Kent County (state Crisis Assistance). Official page
Help with heating or cooling bills
Takes phone or in-person applications for bill help.
Catholic Charities, Kent County (state energy assistance). Official page
Questions about energy assistance
Answers questions about the Delaware Energy Assistance Program.
Delaware Division of Social Services. Official page
Your City of Dover utility bill
Answers bill questions and takes payments. The city warns of scam callers demanding utility payments, so call this number if you are unsure.
City of Dover Customer Service. Phones Monday to Friday, 8:30 a.m. to 4:30 p.m. Official page
Any health or social service
Connects you to health and human service organizations across Delaware.
Delaware 211. Official page
Common questions
What should I do if I get a shutoff notice in Dover, Delaware?
Catholic Charities in Kent County takes applications for emergency energy aid from people with a shutoff notice. Call 302-674-1782.
Who can help me pay my heating or cooling bill?
Catholic Charities in Kent County takes phone or in-person applications for heating and cooling bill help under the state energy assistance program. Call 302-674-1782.
Who answers questions about the Delaware Energy Assistance Program?
The Delaware Division of Social Services answers questions about it at 302-255-9875.
Someone called demanding I pay my City of Dover utility bill. Is it real?
If you are unsure whether a call about your City of Dover utility bill is real, hang up and call City of Dover Customer Service at 302-736-7035.