SPECIAL COUNCIL AND EXHIBIT

SPECIAL COUNCIL MEETING A Special Council Meeting was held on November 6, 2024, at 5:01 p.m., with Council President Anderson presiding. Council members present were Mr. Hare, Mr. Boggerty, Mr. Neil, Dr. Pillsbury, Ms. Arndt, and Dr. Sudler. Mr. Lewis and Mr. Rocha were absent. Mayor Christiansen was present. Council staff members present were Chief Johnson, Ms. Duca, and Ms. Bennett. ADOPTION OF AGENDA Mr. Neil moved for adoption of the agenda, seconded by Dr. Pillsbury, and unanimously carried. Quality of Life Briefing Mayor Christiansen expressed concerns about the worsening conditions across the city, highlighting that the issue extends beyond the downtown area to include the highway and other neighborhoods. Together with Chief Johnson, Mayor Christiansen worked alongside Mr. Hugg to develop a Quality-of-Life Initiative designed to tackle these challenges. The initiative would involve enforcing applicable laws while partnering with community members to adopt a kinder, more compassionate approach, especially as cold weather approaches. The goal is to ensure that individuals facing challenging situations have access to services and support. Chief Johnson reviewed with members the Quality-of-Life Initiative. (Exhibit #1) Responding to Mr. Boggerty, Chief Johnson explained that the activity observed on South New Street, involving a crowd of 30 to 56 people, was likely related to a dice game, which was spotted by the Dover Police Department’s Vice and Organized Crime Unit (DVOC) through their surveillance cameras. Upon identifying the situation, the DVOC responded to the scene, leading to a public arrest that was witnessed by the individuals gathered in the area. Responding to Mr. Boggerty, Chief Johnson acknowledged that he had not been present at the location and that any account he provided would involve some level of presumption and assumption. However, based on his understanding of his officers’ standard practices, he explained that they intervened to shut down the dice game and subsequently engaged with those present to collect personal information, such as names, birthdates, and social security numbers. He noted that as officers verified identities, any outstanding warrants would trigger alerts on their computer systems and radios, which likely led to the subsequent actions observed at the scene. Responding to Mr. Boggerty, Chief Johnson stated that an interesting piece of feedback came from a man they regularly interact with. Before the officers even finished speaking with him, the man extended his hand and asked for the summons. Chief Johnson explained that, in most cases, the courts would quickly release individuals like him, often before the officers had completed their paperwork, so issuing criminal summons instead of making a formal arrest was often more practical. However, this time, the officers informed the man that he would indeed be meeting the judge, which left him displeased. Though he did not resist, he was unhappy with the unexpected outcome. Mayor Christiansen stated that the work plan aimed to address the recurring issues by implementing solutions based on their understanding of the problem. He noted that this approach

SPECIAL COUNCIL MEETING OF NOVEMBER 6, 2024 PAGE 2 emphasized the importance of collaboration, as there are individuals responsible for carrying out specific tasks within the initiative. He called for everyone’s support in ensuring the effectiveness of this effort. Additionally, he highlighted Chief Johnson’s important point about frequent flyers, who, once released, often return without significant changes, creating safety concerns for the community. Responding to Ms. Arndt, Chief Johnson stated that the camera infrastructure in the area was not a huge secret, as some cameras are visible, while others are more discreet. He mentioned that the system includes both wireless and fiber-optic cameras. Although some older equipment remains on the poles, the team has been upgrading to fiber-optic cameras. The primary delay in the upgrade has been related to the specialized installation process for fiber optics, which requires a special company to connect the cables in a precise way, not simply splicing but twisting and securing them correctly. He estimated that 85% to 90% of the cameras are operational, though functionality can vary seasonally. For instance, leaves can obstruct the line of sight of the cameras, and high winds can cause signal interference. Additionally, network or power issues, including occasional Verizon outages, can impact camera performance. Chief Johnson noted that the cameras are functional most of the time. He offered to provide the Council with a detailed report on the camera performance, including a visual array used by dispatchers, for internal review. Responding to Ms. Arndt, Chief Johnson stated that he could provide information on which cameras are working, but he would need a full team of dispatchers to accurately assess the camera monitoring. Currently, due to staffing limitations, dispatchers cannot engage in proactive camera monitoring as often as they would like. They monitor cameras in response to specific calls immediately, pulling up relevant footage when an incident occurs and sharing visuals with officers to enhance situational awareness. However, he explained that there was no dedicated person continuously monitoring multiple camera feeds on screens due to resource constraints. Ideally, with additional funding, he would like to add a 15th and 16th dispatcher, allowing four (4) dispatchers per shift. This would provide enough coverage so that three (3) dispatchers would almost always be available with an occasional four (4) people coverage. The fourth dispatcher could then take on dedicated camera monitoring duties, and handle the overflow of 911 calls, enabling more proactive monitoring. While Chief Johnson is not actively pushing for these additional roles, he has included them in the past two (2) budget cycles, in case funds become available. He acknowledged that he was aware of the budget limitations faced by Council and city departments. Therman Spence, 1048 Wyoming Road, shared that he has been a resident of Dover for the past year and a half. He mentioned that the police have responded to his property on a few occasions and commended them for the quality of their work, especially considering their limited manpower. He observed that the city’s population has been increasing, including a rise in surrounding rehabilitation areas and issues related to drug use. The growth has, in his view, placed additional demands on the police department. Mr. Spence expressed sympathy for officers who, due to limited resources, may be tied up with minor incidents when more serious matters arise. As someone who moved from Philadelphia, he expressed gratitude for the dedication of the police department and urged Council to increase their staffing to meet the city’s needs.

SPECIAL COUNCIL MEETING OF NOVEMBER 6, 2024 PAGE 3 Responding to Mr. Spence, Chief Johnson acknowledged the Council’s ongoing support, noting that whenever he has made requests with justification, the Council has been responsive to approving the necessary staffing levels. He explained that his challenge over the past two (2) and a half to three (3) years has been the inability to attract enough qualified candidates who can complete the hiring process and training. While he has the data that could justify hiring an additional eight (8) to 10 officers, he expressed reluctance to request funding for positions he cannot fill. Chief Johnson emphasized that as soon as he can recruit and hire the necessary staff, he will submit a request to Council. Responding to Mr. Spence, Chief Johnson suggested that if qualified and trained constables were brought in, they could help with camera monitoring roles and potentially create civilian positions for camera oversight. However, he pointed out that the camera monitoring takes place in a secure area regulated by federal and accreditation standards, meaning that not just anyone could fill those positions. While he had not previously considered using constables, he proposed the idea of hiring additional civilian employees, specifically dispatchers, who could handle both camera monitoring and assist with other duties if the system became overloaded. The civilian dispatchers would be able to manage 911 calls, process them, and provide backup during high-demand times, such as Firefly, or in the case of technology failures. He believed that having four (4) dispatchers, with a backup, would allow for smooth operations and ensure sufficient staffing during peak times. Chief Johnson also mentioned that if he were to consider constables, it could tie into the cadet program, helping to attract young people interested in law enforcement. He noted that his background investigators had indicated that the latest batch of cadets showed great promise, and he was hopeful that he would soon be able to fill all six (6) available cadet positions. Responding to Chief Johnson, Mr. Spence suggested the idea of having individual volunteers for two (2) to three (3) hours a week, as a way to help with the city’s staffing needs. He mentioned that he had reached out to his city committee person to explore the possibility. He emphasized that his motivation for the suggestion was rooted in the importance of community involvement, family, and maintaining a safe environment for everyone. Stephan Pierce, 437 Barrister Place, shared that his interest in politics was sparked by Mr. Lewis, which motivated him to attend the meeting to learn more. He mentioned officers, including Officer Knight and Officer Marshall, expressing gratitude for their work. Mr. Pierce noted that officers are consistently present in the Capital Green area, showing dedication to the community. He appreciated that they took the time to greet residents, and they even played basketball with local kids. Mr. Pierce expressed heartfelt thanks to the officers for their commitment and the positive impact they have on the community. Mr. Neil identified two (2) problems: the rise in real crime, partly due to drug use, and a growing concern over homelessness and panhandling impacting public safety. He acknowledged the police’s strong efforts in addressing crime but emphasized the need for proactive measures to demonstrate the city’s commitment to these issues. He stressed that Council sought to make a meaningful impact while avoiding the displacement of problems from one neighborhood to another. To effectively address those concerns, he advocated for both active and reactive strategies to identify and manage problem areas quickly. Responding to Chief Johnson, Mr. Anderson expressed full support for the initiative, emphasizing

SPECIAL COUNCIL MEETING OF NOVEMBER 6, 2024 PAGE 4 their commitment to finding a way to make it happen. However, he noted the need for clarity on what exactly the initiative entails on the specifics of the initiative and raised questions regarding its cost. Responding to Mr. Anderson, Chief Johnson explained that when the initiative was initially considered, there were limited resources available, but they might be able to achieve this by adjusting the straight-time efficiency. He shared that, through organizational restructuring, they reassigned an officer to the Community Policing Unit (CPU) who was already familiar with the team’s operations. Chief Johnson also mentioned that he had spoken with Mr. Hugg about potentially finding up to one hundred thousand dollars in overtime funding, though the estimate was based on preliminary observations and an adaptable operations plan. Chief Johnson noted that as conditions evolve and the individuals causing issues realize the city’s commitment to sustained enforcement, they may decide to relocate to areas where they face less pressure. He stated that there are potential solutions to the initiative, where individuals could find the placement, they have been seeking and potentially escape their current lifestyle. However, he cautioned that enforcement might only displace the problem from one (1) neighborhood to another without truly resolving it. Chief Johnson shared that he was incorporating state and federal grant funding into the operation to help alleviate pressure on the city’s budget. He emphasized the importance of ensuring that all paperwork meets the standards required by grant administrators and that the funds are used strictly for their intended purposes. Chief Johnson also highlighted the need for accountability, explaining that each overtime shift should yield measurable results. He plans to document productivity and outcomes in data sets to demonstrate the value of the operation. Responding to Mr. Anderson, Ms. Duca explained that the Police Department, Code Enforcement Department, and Fire Marshal’s Office already have a good working relationship, with established procedures for when the police request assistance from code enforcement. She added that they are well-prepared for coordination, with support from the Public Works Department and the Parks and Recreation Department. Often, after individuals are moved from an area, the Parks and Recreation Department handles cleanup to restore city property, while the Public Works Department remains available to assist as needed. Responding to Mr. Anderson, Ms. Duca explained that any budgetary impact on the departments involved would depend on the volume of activity. She mentioned that, so far, many individuals have been relocating and picking up their stuff, and if this continues, the budget impact should remain manageable. Mr. Anderson emphasized the need for awareness if budget amendments become necessary. He expressed concern that if amendments are needed, it would be crucial to address them promptly to prevent any interruptions. His main worry was that the initiative might start to gain success, only to run out of funding and experience a two (2) month delay, while going through the amendment process. Mr. Spence stated that he has a question about a recent bill that he received dated October 22, which he just received two (2) days ago. This bill, related to new charges on water, raises some concerns. He would like to ask the City Council: Why are these charges being billed separately

SPECIAL COUNCIL MEETING OF NOVEMBER 6, 2024 PAGE 5 instead of being included with regular water and trash bills? Additionally, why are residents being charged for something that is federally funded? As he understands, there are funds available, $42 million through the Biden Act, for the cleanup, restoration, and upgrading of stormwater and sewage infrastructure. If federal funds are allocated for these purposes, why is the state imposing additional charges on residents? For seniors and those on fixed incomes, an extra $139 every three (3) months can be a serious burden, impacting their ability to afford essentials, like medication. The double billing feels unfair, and it is confusing why this is not simply included in their usual billing cycle, divided into more manageable portions. He would appreciate clarification on why they are being billed this way and how federal funds are being used in this context. Responding to Mr. Spence, Council President Anderson stated that the correct amount should be $139 divided by four (4). Responding to Council President Anderson, Mr. Spence clarified that it should be billed quarterly at $39 per quarter. He explained that it was originally $49, but now the bill shows $138.02 due by November 22, which is three times the original $49 amount. Responding to Mr. Spence, Councilman Boggerty clarified that the charge should be $13 per month or $39 per quarter, which was the amount on his bill. Responding to Councilman Boggerty, Mr. Spence noted that he does not have stormwater service. He lives on the outskirts of the city, though within city limits. He explained that he worked for the water department for 26 years, including four (4) years in water processing, where he handled wastewater and drinking water. After that, he worked in stormwater management, referred to as “inlet cleaning” in Philadelphia. Dedicated crews managed this as part of the regular budget, except during major storms, which required unavoidable overtime. Responding to Mr. Spence, Council President Anderson stated that Council would like to review his bill after the meeting was adjourned. Mr. Spence stated that in his experience working with water systems, he is familiar with the procedures for cleaning and maintenance, as he has done for 22 years. He was part of what they called a 'manual crew,' working with machinery like vac trucks and combo units, handling the cleaning and maintenance tasks themselves. Responding to Councilman Sudler, Council President Anderson stated that they can absolutely check the validity of Mr. Spence’s statements regarding the federal funds. Mr. Hare moved for adjournment of the Special Council meeting, seconded by Mr. Neil, hearing no objection; the meeting adjourned at 5:53 p.m. ANDRIA BENNETT CITY CLERK All ordinances, resolutions, motions, and orders adopted by the City Council during their Special Council Meeting of November 6, 2024, are hereby approved.

SPECIAL COUNCIL MEETING OF NOVEMBER 6, 2024 PAGE 6 ROBIN R. CHRISTIANSEN MAYOR /AB Exhibits Exhibit #1 – Quality of Life Initiative

EXHIBIT #1 Special Council Meeting of 11/06/2024 2024 CITY OF DOVER QUALITY OF LIFE INITIATIVE COORDINATED BY: THE DOVER POLICE DEPARTMENT – COMMUNITY POLICING UNIT

Objective: To reverse the deteriorating Quality of Life within the corporate limits of the City of Dover Problem Assessment: The deteriorating Quality of Life in Dover is demonstrated by the legitimate concerns expressed by community members living, working, and visiting the City. The intolerable conditions created by the sales and consumption of street drugs, the indecent behaviors in public view, the completion of bodily functions in public spaces, and the ineffective system of addressing behavioral health challenges are just a few of the factors contributing to a refractory Quality of Life in a growing portion of the community. The current conditions are a deterrent for business investment, brick and mortar retail, tourism, residential growth, enjoyment of parks and other recreational facilities, and even use of the public library. Without a thriving city, there will be no resources available to address “at-risk” community members. Without action, conditions will get worse.

Direction from Mayor • Undertake a comprehensive enforcement effort across the City. • Activities focused on issues impacting the quality of life in Dover. • City Manager to ensure that financial resources would be available. • Coordinate the cooperation of city departments and partner agencies. • Consider all foreseeable challenges and opportunities for the initiative. • Devise a legal, moral, balanced and efficient action plan. • Proceed as soon as practical.

Strategic Partners • The Delaware Department of Justice • The Justice of the Peace (JP) Court • The Delaware State University Police Department • The Delaware State Capitol Police Department • The Delaware State Police • Impacted Departments of the City of Dover • Identified Outreach Organizations

Pre-operational Tasks • Workflow & Hourly Utilization • Compliance to Law, Regulation, and Procedure • Communication and Public Information • Community Cooperation and Enforcement Authorization • Identification of Encampments and Daily Hot Spots • Enforcement & Diversion Guidance

Operational Tasks • Coordination of Lead Authority • Communication of Intention • Addressing Illegal Activities • Addressing Illegal Encampments • Patrol Response to Calls for Service • Documentation of Actions • Wrap-around services/Behavioral Health Unit • Coordination of City Departments

Direction to Units • Respect for jurisdiction/zones of responsibility • Drugs/Vice/Organized Crime • Patrol Platoons o Calls for Service o Self-Initiated • Community Policing

GUIDANCE/REMINDERS/REFERENCES • “S-1” WILL BE ADDED TO THE CAD RECORD OF ALL INCIDENTS • THE CR NUMBER WILL BE SHARED WITH ASSISTING ENTITIES • BHU IS THE BEST RESOURCE FOR THE PROGRAM OBJECTIVES • OFFICERS RETAIN THEIR DISCRETION DURING OPERATIONS • ENFORCMENT ACTION IS DEFINED AS FOLLOWS: o EVERYTHING FROM DCO TO FULL CUSTODY ARREST o ACTION TO RESTORE SECURE/SANITARY CONDITIONS o TOTALITY OF THE CIRCUMSTANCES WILL BE RESPECTED o LITERATURE ON SERVICES CAN STILL BE PROVIDED • PROPERTY OWNERS ARE RESPONSIBLE FOR CODE VIOLATIONS • WE ARE RESPONSIBLE FOR OFFENDER’S PERSONAL EFFECTS • Mobile Crisis for Adolescents – 800.969.4357 • Mobile Crisis for Adults – 800.652.2929